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Terms & Conditions

Terms & Conditions
Terms of Use
These Terms of use (” Terms of Use”) administrate your access to and use of this website at thepatchee.ae (the “Site”). The site is operated by AMANOON GENERAL TRADING L.L.C. We provide the site, including all information, tools, and services available through the site, to you, the user, conditioned upon your acceptance of these Terms of Use.
Please read these terms of use carefully. By accessing or using the site, you are accepting and agreeing to be bound by these terms of use. If you do not accept and agree to these terms of use, please do not use the site.
Return & Replacement Policy
  • 1.If you are not satisfied with the purchase of products, you may return it in 7 days from delivery date;
  • 2.The item must include all the packaging along with accessories including warranty cards, manuals, certificates of authenticity, tags etc;
  • 3.Money can be refunded and the order can be altered after the verification from the team of The Patchee;
  • 4.Order will be canceled automatically if the provided information is insufficient;
  • 5.Item can be returned if it is damaged in any way e.g., ripped, damaged etc.
Privacy Notice
We respect your concerns about privacy so this notice will explain everything about privacy i.e., what type of information will be obtained from you and how we will use that information.
Information We Obtain
  • 1.Contact information (such as name, postal address, email address and telephone number);
  • 2.Purchase and transaction information, such as payment card details, billing and shipping address, and information about the products, courses and other items you purchase;
  • 3.Login credentials;
  • 4.Demographic information, including age and gender.
How We Will Use It
  • 1.Communicate with you or confirmation of your order;
  • 2.Send your alerts about upcoming products, special offers and deals via email and SMS if you request to receive them;
  • 3.Operate evaluate and improve our business (including developing new products and services; managing, and performing accounting, auditing and other internal functions);
  • 4.Protect against, identify and prevent fraud and other unlawful activity, claims and other liabilities.
The entire contents of the Site also are protected by copyright as a collective work under UAE copyright laws and international conventions. All rights are reserved.
  • 1.The Patchee is operating under UAE Laws.
  • 2.We are not providing services to OFAC and sanctioned countries.
  • 3.“United Arab of Emirates is our country of domicile”. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in U.A.E.
Payment Method
Visa, UnionPay and Master Card will be accepted for payment in AED.
Customer Obligation
  • 1.Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.
  • 2.Cardholder must retain a copy of transaction records and Merchant policies and rules.
  • 3.User is responsible for maintaining the confidentiality of his account.
You furthermore agree that the Site shall not be liable to you or to any other person as a result of any such suspension or termination. If you are dissatisfied with the Site or with any terms, conditions, rules, policies, guidelines or practices in operating the Site, your sole and exclusive remedy is to discontinue using the site.